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Configuring the Citrix Workspace App - Apple iOS

These instructions provide guidance for using the Citrix Workspace App in "Advanced Mode". This allows you to launch applications directly from Citrix Workspace instead of a web browser.

PREREQUISITE:

- You must be enrolled in the Duo MultiFactor Authentication System and have your enrolled smartphone available. Refer to the main Remote Access Help Documents for additional information.

Instructions:

1. On your iPhone or iPad, open the Apple "App Store"

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2. Search for and install the "Citrix Workspace" app.

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3. Locate and launch the Citrix Workspace app and click "Get Started".

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4. Enter "portal.solutionhealth.org" for the Store URL and click "Continue".

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5. Enter your network username and password and click "Sign in".

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6. When prompted, approve the authentication request in your Duo Multi-Factor Authentication app.

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7. (OPTIONAL - makes future logins easier)

- If desired, enable Touch ID or Face ID.

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8. Locate and launch the desired Citrix application.

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9. Procedure complete.




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