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Advanced Problems & Resolutions

This page is intended to help with advanced problems using Citrix Workspace or other remote access applications.

NOTE: This page may contain links to external content and 3rd party support articles.

PROBLEM #1 - Google Chrome (or the new Chromium-based Microsoft Edge browser) will not automatically launch Citrix applications.

Behavior:
when launching Citrix applications from Google Chrome or the new Chromium-based Microsoft Edge browser, the applcation is downloaded instead of launching automatically.

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Fix: after the {random_filename}.ica file downloads, click the 3 dots, then choose "Always open files of this type".

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